TKG About Us

CBP Customer Service


The two-day CBP Customer Service Certification aims to provide a solid foundation for quality customer service and focuses on establishing life-long customer relationships through the development of effective customer care strategies. Suitable for customer service professionals and front-line workers with limited experience, the syllabus covers aspects such as Knowing your Customer and dealing with upset clients.


Key Benefits:
  • 2 day course focusing on developing effective customer care strategies
  • Offered in English or Arabic